Terms of service

Last updated: September 17, 2026

OVERVIEW

This website is operated by Pawtigo. Throughout the site, the terms “we,” “us,” and “our” refer to Pawtigo. Pawtigo operates this website and offers products, information, and services to customers subject to these Terms of Service.

By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service and the policies referenced in or linked from these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

ONLINE STORE TERMS

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are using the website with the permission and supervision of a parent or legal guardian.

You agree not to use our website or products for any unlawful or unauthorized purpose.

You may not use our website to violate any applicable laws or regulations, infringe upon the rights of others, distribute malicious software, or interfere with the operation or security of our website.

We reserve the right to refuse service, cancel orders, or limit quantities when reasonably necessary, including in cases of suspected fraud, unauthorized activity, pricing errors, product availability issues, or violations of these Terms.

PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, images, specifications, colors, and other information accurately.

However, colors and product appearance may vary depending on your device, screen settings, manufacturing variations, or other factors.

We do not guarantee that product descriptions, images, or other content on our website will always be complete, current, or error-free.

We reserve the right to correct errors, update product information, or modify product availability at any time without prior notice.

PRICES AND ORDERS

Product prices are displayed on our website and may change at any time without prior notice.

We reserve the right to correct pricing errors and to cancel or adjust orders placed using an incorrect price when permitted by applicable law.

Your order is not considered accepted until you receive an order confirmation from us.

We reserve the right to refuse or cancel an order for reasons including product availability, suspected fraud, payment issues, incorrect pricing, or other circumstances that may require cancellation.

If we cancel an order after payment has been processed, we will refund the amount paid for the canceled portion of the order.

PAYMENTS

Payments are processed through the payment methods made available at checkout.

You agree to provide accurate and complete billing and payment information and to keep that information up to date when necessary.

SHIPPING

Shipping methods, costs, and estimated delivery dates are provided at checkout.

Delivery dates are estimates and are not guaranteed. Delays may occur due to carriers, weather, holidays, customs, incorrect shipping information, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

RETURNS AND REFUNDS

Returns and refunds are governed by our Return and Refund Policy.

By placing an order, you agree to the terms and conditions described in that policy.

PERSONALIZED PRODUCTS

Certain Pawtigo products may be personalized or made specifically according to information submitted by the customer.

For personalized products, customers are responsible for reviewing the information they provide, including photographs, names, text, sizes, colors, and other customization details before submitting an order.

Because personalized products are created specifically for the customer, they generally cannot be returned or exchanged due to customer-submitted errors.

If a personalized product arrives damaged, defective, or contains an error caused by Pawtigo or our fulfillment provider, please contact us so we can review the issue and determine an appropriate resolution.

INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, photographs, product images, designs, trademarks, and other materials, is owned by or licensed to Pawtigo or its respective owners and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission, except as permitted by applicable law.

CUSTOMER CONTENT

If you submit photographs, text, reviews, or other content to us in connection with an order or other interaction with our website, you represent that you have the necessary rights and permissions to provide that content.

You grant Pawtigo the limited rights necessary to use submitted content solely to process, fulfill, support, and provide the products or services you requested.

For personalized products, this may include sharing submitted information or images with our fulfillment and production providers when necessary to manufacture and fulfill your order.

THIRD-PARTY SERVICES

Our store may use third-party services and platforms to provide payment processing, fulfillment, shipping, analytics, advertising, website functionality, and other services.

These third parties may process information as necessary to provide their services. Their use of information may also be governed by their own terms and privacy policies.

For additional information about how we collect, use, and share personal information, please review our Privacy Policy.

PROHIBITED USES

You may not use our website or its content:

• For any unlawful purpose
• To violate applicable laws or regulations
• To infringe upon intellectual property or other rights
• To submit fraudulent or misleading information
• To interfere with website security or functionality
• To distribute malware, viruses, or other harmful code
• To attempt unauthorized access to our systems or accounts
• To collect or track personal information of others without authorization
• To engage in activities that could harm Pawtigo, our customers, or our service providers

DISCLAIMER

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Nothing in these Terms limits any rights or protections that cannot lawfully be limited or excluded under applicable law.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Pawtigo will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website or products, except where such limitations are not permitted by law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your violation of these Terms or your misuse of our website.

CHANGES TO THESE TERMS

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Pawtigo
Email: shoppawtigo@gmail.com
Website: https://shoppawtigo.com