Shipping policy

SHIPPING POLICY

Last updated: September 17, 2026

Thank you for shopping with Pawtigo. We work to process and deliver your orders as efficiently as possible.

ORDER PROCESSING

Orders are processed after payment has been successfully received.

Processing times may vary depending on the product, order volume, customization requirements, and fulfillment provider.

Personalized and made-to-order products may require additional processing time.

SHIPPING METHODS AND COSTS

Available shipping methods, estimated delivery dates, and shipping costs are displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the destination, product, package size, shipping method, and other applicable factors.

DELIVERY ESTIMATES

Estimated delivery dates provided at checkout are estimates and are not guaranteed.

Delivery times may be affected by factors outside of our control, including carrier delays, weather, holidays, incorrect or incomplete shipping information, customs procedures, or other unforeseen circumstances.

Orders may arrive in separate packages when products are fulfilled or shipped from different locations.

SHIPPING ADDRESS

Please make sure your shipping information is accurate and complete before placing your order.

Pawtigo is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at:

shoppawtigo@gmail.com

We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.

LOST, STOLEN, OR DAMAGED PACKAGES

If your tracking information shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

If your package arrives damaged, please contact us as soon as possible and provide your order number and photos of the package and item when applicable.

We will review the situation and work with you to determine an appropriate resolution.

For packages that are lost in transit, please contact us so we can review the tracking information and assist you.

INTERNATIONAL SHIPPING

If international shipping is available for your order, any applicable duties, taxes, customs fees, or other charges imposed by the destination country may be the responsibility of the customer.

QUESTIONS ABOUT SHIPPING

If you have questions about your order or our shipping policy, please contact us:

Pawtigo
Email: shoppawtigo@gmail.com
Website: https://shoppawtigo.com